Recommended Books

Interpersonal Conflict

by William Wilmot, Joyce Hocker

Mediating Dangerously: The Frontiers of Conflict Resolution

by Kenneth Cloke

The Mediation Process: Practical Strategies for Resolving Conflict

by Christopher W. Moore

Beyond Neutrality: Confronting the Crisis in Conflict Resolution

by Bernard Mayer

Peace at Work: The HR Manager’s Guide to Workplace Mediation

by John Ford

Party-Directed Mediation: Facilitating Dialogue Between Individuals

by Gregorio Billikopf

Narrative Mediation: A New Approach to Conflict Resolution

by John Winslade, Gerald D. Monk

Collaborating with the Enemy: How to Work with People You Don’t Agree with or Like or Trust

by Adam Kahane

Difficult Conversations: How to Discuss What Matters Most

by Douglas Stone,‎ Bruce Patton,‎ Sheila Heen,‎ Roger Fisher

Getting to Yes: Negotiating Agreement Without Giving In

by Roger Fisher, William L. Ury, William L. Ury

The Power of a Positive No: Save The Deal Save The Relationship and Still Say No

by William Ury

People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts

by Robert Bolton

Everything Is Workable: A Zen Approach to Conflict Resolution

by Diane Musho Hamilton